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Frequently Asked Questions
Everything about booking, bidding, payments, and support.
General
What is SkillBuddy?
How does SkillBuddy work?
Is SkillBuddy available in my area?
Is SkillBuddy safe to use?
Client Side
How do I book a service?
What is urgent vs regular request?
Can I cancel a job?
Is there a cancellation fee?
How do I pay for services?
Can I pay later or in installments?
What are credit points?
How do I use credit points?
What if the provider does not show up?
What if I am not satisfied with the service?
Can I request changes after completion?
Provider Side
How do I become a SkillBuddy provider?
Why is my account not approved?
How do I get more jobs?
How does bidding work?
Can I modify my bid?
When do I receive payments?
What happens if I cancel a job?
How is my rating calculated?
What is credibility score?
Payments & Support
What happens if payment fails?
How do refunds work?
How do I contact support?
How long does it take to resolve an issue?
Can I track my complaint?
What happens during a dispute?